Douro Palace Hotel Resort & Spa, Santa Cruz do Douro
About Resort
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Price and Room Availability Calendar
Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Allergy-free rooms
- Lift
Sports & Fitness
- Hiking
- Cycling
- Fishing
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
The hotel boasts stunning views of the Douro River, making it a picturesque escape. While my room had a breathtaking view, the lighting was quite dim, which was an issue. The staff was welcoming, but the service felt understaffed and slow during peak times. Dining was average, with a few mishaps during breakfast and dinner, and I found the atmosphere quite dark, which dampened the dining experience. Overall, the location and views were fantastic, but the service and dining aspects could definitely use improvement.
The Douro Palace Hotel offers spectacular views that are truly breathtaking, and the serene location is perfect for a peaceful getaway. The hotel's amenities include a lovely pool and a nice bar area, although the dining experience fell a bit short due to slow service and average food quality. While the rooms are nicely appointed with balconies overlooking the valley, some details like air conditioning and staff coverage could definitely use improvement.
Staying at the Douro Palace was an incredible experience with breathtaking river views and a rich variety of local dishes for breakfast. The hospitality offered by the staff truly made me feel welcomed, although I did encounter a few minor issues with the shower setup in my room. Overall, the atmosphere was peaceful and the setting picturesque, making it a lovely retreat in the heart of the Douro Valley.
The Douro Palace Hotel offers breathtaking views of the Douro River and the surrounding vineyards, creating a picturesque setting. The staff members were attentive and made our stay pleasant, yet the dining experience left much to be desired due to service delays and meal inconsistencies. Overall, the accommodations are comfortable, but there is room for improvement in the dining department.
My stay at the hotel was a blend of wonderful experiences and a few challenges. The stunning views over the Douro River were unforgettable, and I enjoyed the relaxing pool areas immensely. However, the dining experience had some hiccups, especially with the buffet service. Additionally, the remote location made getting to and from the hotel a bit of a trek, but it was worth it for the peaceful surroundings.