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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Lugar Do Carrapatelo, Santa Cruz do Douro, Portugal
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
270 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Heating
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Double Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Double Room
Max:
2 persons
270 sq. feet 
Bed options:
1 Double bed
River view
Shower
Heating
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Santa Cruz do Douro3000 ft
Airports
Vila Real (VRL) 32.8 mi
Aerodromo Municipal Goncalves Lobato (VSE) 51.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Allergy-free rooms
  • Elevator

Sports & Fitness

  • Hiking
  • Cycling
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Lugar Do Carrapatelo, Santa Cruz do Douro, Portugal
Map view
Lugar Do Carrapatelo, Santa Cruz do Douro, Portugal
Nearby
N222
Capela Santa Maria Madalena
3700 ft
Restaurants
Restaurante Eca
3700 ft
Lugar de Carrapatelo Douro Palace Hotel Resort & Spa

Reviews and Ratings <br />

Feedback from previous guests about their experience.
72%
loved the resort and would return for another relaxing stay
Stunning river views
Relaxing pool areas
Inconsistent restaurant service
Long wait times
7.2/10
Very good
Rooms
7.4
Location
9.0
Service
6.4
Dining
5.6
Guest reviews
7.2/10
based on 5 reviews
8.8
8.8/10 based on 1960 reviews
John
United Kingdom, January  2025
7.0/10

The hotel boasts stunning views of the Douro River, making it a picturesque escape. While my room had a breathtaking view, the lighting was quite dim, which was an issue. The staff was welcoming, but the service felt understaffed and slow during peak times. Dining was average, with a few mishaps during breakfast and dinner, and I found the atmosphere quite dark, which dampened the dining experience. Overall, the location and views were fantastic, but the service and dining aspects could definitely use improvement.

Rooms
8.0
The room had a perfect view over the Douro Valley with a lovely balcony to enjoy the scenery, although it could be a bit better lit.
Service
6.0
The staff were friendly, yet the service seemed quite slow, especially during busy hours.
Location
9.0
Situated high above the river, the location was beautiful, though it felt isolated with limited options for dining outside the hotel.
Dining
5.0
Dining options were limited and the atmosphere in the dining room was quite dark; breakfast ran out quickly, impacting the overall experience.
Facilities
7.0
The hotel had good facilities, including a nice pool area, but the dining area felt more like a dark concrete box.
Jordan
United Kingdom, January  2025
6.4/10

The Douro Palace Hotel offers spectacular views that are truly breathtaking, and the serene location is perfect for a peaceful getaway. The hotel's amenities include a lovely pool and a nice bar area, although the dining experience fell a bit short due to slow service and average food quality. While the rooms are nicely appointed with balconies overlooking the valley, some details like air conditioning and staff coverage could definitely use improvement.

Rooms
7.0
Our room had a lovely balcony with a perfect view over the Douro Valley, but the air conditioning was not very effective, making it uncomfortable during the warm August nights.
Service
5.0
While the staff were hardworking and friendly, the hotel seemed understaffed, which led to long waits for food and drinks in both the pool area and the bar.
Location
9.0
Perched high above the Douro River, the hotel's location offers stunning views and a tranquil atmosphere, making it an ideal retreat for those wanting to escape the hustle and bustle.
Dining
5.0
Dining at the hotel was a mixed experience; the main restaurant lacked variety and quality compared to the superb Solar do Douro, a local restaurant recommended to us.
Facilities
7.0
The hotel features both indoor and outdoor pools which are well-maintained and provide a relaxing atmosphere, but the lobby's design felt a bit stark and unwelcoming.
Georgia
United Kingdom, December  2024
8.8/10

Staying at the Douro Palace was an incredible experience with breathtaking river views and a rich variety of local dishes for breakfast. The hospitality offered by the staff truly made me feel welcomed, although I did encounter a few minor issues with the shower setup in my room. Overall, the atmosphere was peaceful and the setting picturesque, making it a lovely retreat in the heart of the Douro Valley.

Rooms
8.0
The room was not particularly large, but it was clean and offered a stunning view from the balcony overlooking the Douro River.
Service
9.0
The staff were very accommodating, and I appreciated their ability to assist with recommendations for local restaurants outside the hotel.
Location
10.0
Nestled in the hillside of the Douro Valley, the hotel boasts wonderful views and is surrounded by vineyards, creating a beautiful natural setting.
Dining
9.0
Breakfast was absolutely delightful, featuring a broad selection of Portuguese specialties that exceeded my expectations.
Facilities
8.0
The hotel features a welcoming pool area with relaxing views, although I didn't utilize all the spa amenities.
Evelyn
United Kingdom, December  2024
7.0/10

The Douro Palace Hotel offers breathtaking views of the Douro River and the surrounding vineyards, creating a picturesque setting. The staff members were attentive and made our stay pleasant, yet the dining experience left much to be desired due to service delays and meal inconsistencies. Overall, the accommodations are comfortable, but there is room for improvement in the dining department.

Rooms
7.0
The rooms have a nice design and feature beautiful views of the Douro River. Although my room overlooked a garden, I still enjoyed the general ambiance and comfort it provided.
Service
6.0
The service was generally friendly and helpful, especially when we asked for recommendations for local dining options. However, the restaurant service during our dinner left us waiting longer than expected.
Location
9.0
The location is absolutely stunning, perched high above the valley with spectacular views. It's nestled in the serene environment of the Douro Valley, perfect for relaxation.
Dining
5.0
While the breakfast offerings were impressive, the evening dining experience was disappointing. The wait times for orders and meal quality were not what I hoped for.
Facilities
8.0
The hotel features beautiful pool areas, both indoor and outdoor, which offer a great place to unwind while enjoying the scenic views.
Stunning river views
Inconsistent restaurant service
Jayden
United Kingdom, November  2024
6.8/10

My stay at the hotel was a blend of wonderful experiences and a few challenges. The stunning views over the Douro River were unforgettable, and I enjoyed the relaxing pool areas immensely. However, the dining experience had some hiccups, especially with the buffet service. Additionally, the remote location made getting to and from the hotel a bit of a trek, but it was worth it for the peaceful surroundings.

Rooms
7.0
I appreciated the room’s balcony that offered breathtaking views over the Douro Valley, although the room could have been brighter.
Service
6.0
Service was mostly friendly, but there were moments where communication could be clearer, especially during dinner service.
Location
8.0
Nestled high above the river, the hotel's location in the Douro Valley was picturesque and tranquil, making it a perfect escape, but quite isolated.
Dining
5.0
Dining options were generally good, but the buffet setup was frustrating, especially when food replenishment was slow during peak hours.
Facilities
8.0
The hotel offered both indoor and outdoor pools, which were beautifully maintained and great for relaxation.
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Rooms and Guests2 Guests, 1 Room